Quality Management System ISO 9001:2015

The International Organization for Standardization (ISO) develops and publishes standards, such as the ISO 9001 Quality Management System standard.  Currently ISO has developed over 22,000 standards in different industries and product sectors.

The ISO 9001 standard outlines requirements for organizations to establish, implement, maintain, and improve a Quality Management System. With over a million organizations certified to ISO 9001 worldwide, the ISO 9001 standard is the largest of all ISO standards in terms of number of certificates issued, and has become the international indicator for quality and consistency.

Using a process-based approach, the ISO 9001 standard lays out tools for companies to assess, and improve their day-to-day processes that make them run. Conforming to the ISO 9001 standard can help organizations ensure that everything that reaches its customers meets their requirements and has the levels of quality desired.

Business Benefits implementing ISO 9001: 2015

The standard supports you to identify your customer’s needs, identify gaps in meeting those needs, and measure client satisfaction. It will help you to meet legal compliance and identify risk both internal and external to your organization.


  • Plan future resources for meeting customer needs and raising customer satisfaction.
  • Boost your organization’s resilience in the market place.
  • Deliver higher quality products and services.
  • Generate loyal customers by consistently meeting their needs.
  • Increase stakeholder confidence in your commitment to compliance.
  • Enhance your organization’s reputation and appeal when competing for contracts.
  • Reduce the risk of fines and prosecutions.
  • Combine resources to save time and money on maintaining and improving an integrated ISO 9001/27001 Management System.

ISO 9001: 2015 Gap analysis Service

Our ISO lead auditors will visit you on-site to measure the performance of your existing systems and processes against the requirements of the ISO standard. We will produce a detailed report to identify any gaps, make recommendations and estimate timescale and costs. IIEMS can support your team throughout the whole implementation and certification process.

Certification ISO 9001:2015

Achieving ISO 9001: 2015 certification is a way of reassuring customers, suppliers and stakeholders that you have implemented the standard properly.  Moreover, some companies, public bodies and government departments only work with those who are ISO 9001 certified.

Meeting the requirements of the standard can seem like a daunting task. However, with the support of IIEM qualified ISO 9001: 2015 lead auditors, the process is straightforward and structured. We can help you to assess your current systems against ISO 9001 certification schemes and put the necessary measures in place to meet the standard’s requirements.