RETURN POLICY

Indian Institute of Emergency Medical Services (IIEMS) is a premier Emergency Medicine, Trauma Care, Emergency Medical Services and Disaster Management training institute in India having its headquarters in Kerala-India also popularly known as ‘God’s Own Country’. Our international operation is managed by the Executive Office in Troy, Pennsylvania, USA. We are a group of dedicated Healthcare Consultants, Instructors, and Specialists from USA, Europe, and India working together for the advancement of Emergency Medicine, Emergency Medical Services, and Disaster Management for the people of India.

Last updated 04/29/2020

Thank you for joining our courses. We hope you are happy with your course.
However, if you are not completely satisfied you may return to us. Please
see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date.
All returned items must be in new and unused condition, with all original
tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at it.iiems@gmail.com to
obtain a Return Merchandise Authorization (RMA) number. After receiving a
RMA number, place the item securely in its original packaging and include
your proof of purchase, and mail your return to the following address:
Indian Institute of Emergency Medical Services

Attn: Returns
RMA #
Noya Plaza, Kalathipady
it.iiems@gmail.com
Vadavathoor(PO),Kottayam,Kerala-686010
India

Please note, you will be responsible for all return shipping charges. We
strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we
will process your return. Please allow at least five (5) days from the
receipt of your item to process your return. Refunds may take 1-2 billing
cycles to appear on your credit card statement, depending on your credit
card company. We will notify you by email when your return has been
processed.

EXCEPTIONS

The following items cannot be returned:
● Courses

QUESTIONS
If you have any questions concerning our return policy, please contact us
at:
0481-257559 / 91 9072851911
It.iiems@gmail.com

We Bring You The Best Courses From The Following World Champions

  • American Heart Association (AHA)

  • Hofstra North Shore LIJ School of Medicine, New York, USA

  • University of Florida – Jacksonville, USA

  • All India Institute of Medical Sciences (AIIMS) – New Delhi for American College of Surgeons’ ATLS program

  • All India Institute of Medical Sciences (AIIMS) – New Delhi for Society of Trauma Nurses’ ATCN program

  • Emergency Medical Technicians ( EMT )

  • International Trauma Life Support Inc. (ITLS)

  • George Washington University & Ronald Reagan Institute of Emergency Medicine, Washington DC, USA